What businesses see.
- Star rating (1–5 from all businesses they've worked with)
- Total completed shifts
- On-time percentage
- Cancellation rate
- Number of no-shows (if any)
- Roles worked
- General history (types of businesses)
Trust & safety
ShiftSee connects people with other people. We take that seriously. Here's how we protect everyone on the platform.
Identity verification
Before a shifter can receive payouts on ShiftSee, they complete Stripe's standard payment identity process. This confirms payment-account identity and is required for Stripe Connect payouts.
ShiftSee does not perform criminal background checks, employment verification, licensing verification, reference checks, or work authorization checks. Businesses remain responsible for any role-specific screening they require, and ShiftSee's profile system gives them the tools to make that call: shift history, reliability scores, on-time percentage, reviews from other businesses, and optional skills and certifications uploaded by the shifter.
For roles that require credentials (food handler cards, bartending licenses, CPR), shifters can upload those documents to their profile for connected businesses to review.
Reputation systems
Every completed shift on ShiftSee includes a two-way review. Businesses rate shifters. Shifters rate businesses. Patterns emerge over time, and they're public (with privacy protections on individual identity).
Cancellations & accountability
Privacy
Full details in our Privacy Policy.
Dispute resolution
When something goes wrong, you can report it via email or directly through your dashboard. Issues include:
What happens when you report: a founder reviews every dispute personally. Our target is a same-day response on safety issues and a one-business-day response on everything else. As we grow, we'll formalize this with on-call rotation and a publicly tracked SLA.
We err on the side of protecting the more vulnerable party in any given dispute. In most cases this means the shifter, since the power imbalance tends to favor the business.
Serious violations result in platform removal. Harassment, dishonest no-shows, wage theft, safety violations, any of these get you removed, permanently.
Working conditions
ShiftSee connects businesses and workers. We're not the employer. But we set the rules for how our platform can be used, and we enforce them.
Violations of either side's agreement can result in suspension or removal.
Reporting & contact